Broker/ Owner/ Advisor/ Acclimation Consultant
Real Estate License (U.S.) since 2005. Specializing in Real Estate Law, with special certifications as a Duel Agent, CMA's, and understanding and predicting the fluctuations and Market Trends in Bavaro/ Punta Cana
1-829-274-1637 / or WhatsApp me
Maria Williams is originally from Michigan, has been a U.S. licensed REALTOR since 2005, and has lived in Punta Cana since 2008.
You may have seen Maria or Todd featured on 5 HGTV CARIBBEAN LIFE Episodes. See our "Media Page"
Maria is in good standing with the U.S. National Association of Realtors (NAR) and is a member of the National Association of Professional Women (NAPW).
She maintains a continued affiliation with Century 21 in West Michigan and is a member of the AEI Real Estate Association in the Dominican Republic. Maria holds an international marketing degree along with over 45 years combined experience in sales, marketing, customer service, project management, small business ownership and various certifications in Real Estate.
Maria’s primary clients (both sellers and buyers) are English speaking from the United States, Canada, the U.K., and various parts of Europe.
Maria is the proud mother of two married and successful children, and eight beautiful and talented grandchildren. She cherishes her visits to the U.S., catching up with her family and friends.
Maria enjoys travel, art, writing, photography, golf, and various water sports including swimming, boating, and scuba diving.
ESTV, PUNTA CANA TV; and HGTV CARIBBEAN LIFE (several episodes thus far).
MISSED THESE SHOWS? YOU CAN ORDER THESE EPISODES DIRECTLY FROM AMAZON (see our Media page for link).
OUR MEDIA PAGE INCLUDES SEVERAL OF OUR INTERNATIONAL MEDIA RECOGNITION, AND VIDEOS OF OUR FUN, SAFE HGTV NEIGHBORHOODS.
- Featured Broker on International Real Estate Listings IREL podcast (Feb. 2014)
- Featured in the Canadian Winnipeg Free Press (Article; "Second Home in Paradise? It's not a Dream"
- Featured in the Canadian Edmonton Journal "Make your Vacation Home in Paradise"
- Featured in Living Abroad Magazine "Don't Worry, Be Happy"
- Featured in Womans World magazine (December 1999)
- Numerous positive reviews on TripAdvisor and HomeAway
- Top West Michigan Real Estate producer with Century 21 (2006-2007).
Maria has extensive Property and Project Management experience receiving various project management and customer service awards. She was a former District Manager for Pacific Intercultural Student Exchange Program, with extensive experience in tradeshow and event planning. Maria formerly owned an Art Gallery / Art School in Michigan. She is an Honorary Chairperson for the National Congressional Committee. Maria is a proud U.S Army Veteran.
Maria's "Claim to Fame"
While serving in the U.S. Army as a squad leader in South Korea, Maria was selected to meet with former president Jimmy Carter in 1980. During breakfast, Maria suggested that service men and women be allowed to wear tennis shoes during extensive training instead of uncomfortable standardized military leather boots. This suggestion was implemented throughout most U.S. bases and several bases abroad and has since led to more consideration in the customization of breathable military footwear (Gortex), hence increasing performance, and reducing painful orthopedic problems.
In late 2017 Maria was involved in a serious car accident requiring 7 surgeries (internal and external injuries) combatting several near-death experiences. She underwent years of painful therapy (new knees, reconstructive shoulder, etc.). However, Maria learned to walk again and has regained the use, strength. and mobility of her right arm, and hand. Maria feels so blessed to be alive, and through the Grace of God, credits many; from the amazing doctors and nurses in both the Dominican Republic, and in the U.S., her numerous family members, extended family, friends, and wonderful clients for their continued prayers and encouragement. Maria is especially grateful to her 2 grown children who cared for her during this long and painful road to recovery. Their love, care, patience, and sacrifices will be forever cherished and never forgotten! "(Thanks Kids and Grandkids)"!
Through this experience, Maria has a new perspective of life, and has adopted this aphorism (idiom) about Life, from her late father; "When its God's Will... There's a Way".
Co-Owner/ Property Manager/ Reliable Property Management
SEE OUR VACATION RENTALS
1-829-754-7259 / or WhatsApp me
Todd Williams has lived in Punta Cana since 2008 and together with his partner Maria, they are the creators and pioneers of the short-term vacation rental concept and vacation rental explosion in Bavaro (Punta Cana); and the industry leaders in FULL SERVICE Property Management and Vacation Rental Booking Services in the area.
Todd ensures that our Property Management and Vacation Rental Services are done with excellence, regularly exceeding the high standards of our primairly North American clients.
Reliable Property Management offers the most affordable, legal, and most comprehensive Management/ Vacation Rental Services to property owners in the entire area, with no hidden fees.
Todd and his team service between 45-60 (cap) exceptional properties. Todd personally oversees the daily scheduling and coordination of all property management maintenance and repairs, airport transfer schedules and cleaning rotations, to name a few. Todd also handles all income/ expense accounting aspects with detailed statements for our Agency, as well as all our valued Owner Clients. Before and during high season it is not uncommon for Todd to respond to an average of around 40 rental inquiries weekly. All this is a true testimony to Todd and his team’s dedication, ethics and excellent reputation. See Our Testimonials Page.
Under Todd's leadership, Reliable Property Management was the first in the area to be contacted by HomeAway (now VRBO), while also achieving variousTrip Advisor Excellence Awards. Additionally, Reliable Property Management has been featured in The Canadian Edmonton Journal; and The Canadian Winnipeg Free Press. See our Media page for these articles.
Todd has over 30 years combined property management, maintenance, and supervisory experience in the U.S. and in Punta Cana (Bavaro).
Other skills and experiences:
- Certified U.S. Repair Technician
- Over 30 years of mechanical, electrical, and plumbing experience
- Experienced in swimming pool pump, plumbing and repair
- Utilizes cost effective repair and restoration approaches
- Uses of state of the art property management/ landlord accounting software programs
- Former tool and die Operations Manager with a U.S. company for over 20 years
- HGTV Caribbean Life 2018 Host
- Many years of experience in owning and managing his own investment income properties in Michigan\
Todd is quick to respond by email (please)... while still attending to numerous ongoing emails, texts, and phone calls daily. He is a straight shooter, and is passionate about demonstrating principalities and ethics, expecting the same from all those he works with.
Email is initially preferred please.
Administrative Office Assistant, Sales Support, Customer Service
1- 809-362-7935 / Office
1-829-661-7006 / Floater phone WhatsApp me
Responds to messages 9:30 am - 5:30 pm only
Cristina was born in a small town called El Valle, Hato Mayor Province in the east region of DR. She came from a large family of 7 brothers and 9 sisters.
Cristina’s parents moved to Santo Domingo, the Capital of the DR when I she 2 years old so, she grew up in the main city, however she’s always loved peaceful towns with beautiful scenery.
At an early age Cristina showed interest in learning English as a second language because of her passion for listening to music with English lyrics. She is grateful to her parents for making sure she took private classes for English as a second language.
Cristina has a Bachelor’s Degree Sales and Marketing from the Universidad APEC as well as several customer service training workshops in English in Dominico-Americano School in Santo Domingo.
Cristina first visited Bavaro beach in 1999 and fell in love with this part of her country, even though it was not fully developed yet, its beauty captured her, and she decided to move and stay here. This is the reason why, when she is asked where she is from, her response is “I’m from Bavaro-Punta Cana”. She is so proud and thrilled with the peaceful lifestyle of this Caribbean Paradise that has transformed into a real treasure for all to cherish.
She’s worked in the all-inclusive Hospitality and Tourism Industry in Punta Cana for nearly 24 years. She started as a teacher of English, providing English lessons to the Hotel staff. Soon afterwards she began to work as a Guest Services Clerk and Quality Assurance Coordinator. Then, in 2002 she was assisting U.S. and Canadian travelers as a representative for Amstar DMC and Apple Leisure Group Tour Operator, providing detailed information in briefing presentations to new arrivals.
In 2011 Cristina worked in Destination Weddings and Social Events for several years in 2 top 5-star hotels for destination weddings. It was amazing yet challenging to help so many couples in making their dreams for this big day come true. She coordinated and performed over 300 weddings per year, leading a wonderful and talented weddings team, with zero complaints!
Several years later she was part of the #1 Hotel chain in Cap Cana as a Manager for the Reservations Department, and the Revenue Management Support and Consumer Affairs, resolving cases.
All her experience has been in assisting and serving U.S. and Canadian tourists for more than 20 years which helped her continually improve her English speaking, reading, and writing skills.
She has been well trained while gaining a wide range of experience in the Tourism Industry. However, Cristina says her most valuable credit is her sincere passion and dedication in guiding and assisting others, and as a result, seeing their specific needs fully satisfied with high levels of enthusiasm.
Cristina enjoys being a part of the best teams Punta Cana has to offer and is excited to be part of the Reliable Realty Team. She’s looking forward to assisting our clients as well.
Property & Project Management Supervisor / 24/7 Emergency contact
1-809-860-0040 / or Whatsapp me
Gregory Perez is Dominican born and speaks fluent Spanish, Dutch and English. At the age of nine Gregory moved to Holland (Europa) with his mother for a better life. While in Europa, Gregory studied Philosophy and also held a part time job as a car-painter while attending college. “This education, combined with my work experiences, changed my life into becoming a more mature man,” says Gregory.
In 2006, as part of the human rights movement in the DR, Gregory worked for a public school for four years, primarily as a teacher. During that time he amassed valuable skills while participating in many educational activities including various workshops, conferences, teamwork courses, and leadership training.
Gregory is a loving and hardworking husband and the proud father of 2 young children who reside here with him. His primary job as the Property Management Supervisor, is to assist Todd (the co-founder and Property Manager) as the "feet on the ground" person, thus assuring various property and project management work orders are immediately attended to.Personal hands on customer service is in high demand for the over 2000 vacationers and owners the Agency services annually, especially during high season (Dec. - April) when there can easily be 12 or more check-in and check-outs in one single day.
Gregory's has been with Reliable Property Management since 2012. His role as Property Management Supervisor varies every day - from the personal and professional client check in and check out duties, attending to small repairs himself, coordinating the cleaning and transportation staff and schedule, attending to the ongoing inventory management needs, Owners annual inspection and maintenience reports, and assisting with prompt utility and HOA bill payments.
Gregory's primary function is as our Project Management Supervisor. He immediately attends to vacation rental guests (or visiting owners), assists in minor repairs (i.e.repair of A/C, televisions, hot water heaters, appliances, etc.). Additionally also helps new owners in establishing electricity services (CEPM), cable TV, and internet. His ability to speak, read, and write both Spanish and English is essential for this position.
Recently, Gregory was promoted. Gregory is also our Project Management Supervisor. Project Management assumes the responsibilities of managing any repair, or renovation request over $500.00 U.S. His added job as the Project Management Supervisor also assumes the role as the vital liason for new owners who purchased new construction properties, that may not be ready for 1-2 years. Once the the newly constructed property is a few months from being completed, Gregory acts as the liason for the new owners. In essence, since most of our purchasing clients do not live here full time, Gregory is their eyes, ears, and feet, a liason who works directly with the Developers "Post Sales / Project Manager" to evaluate the progress and completion status and relay this information to the new owners. Part of the Project Managers duties include; taking progress photos, making sure any requested and approved upgrades are installed correctly and on a timely basis. Once the property is completed Gregory assist the new owners in securing Electric meters; then Cable TV / internet. At this stage a 2nd (or 3rd) inspection is done once electrictity is established to assure all electrical outlets, lighting, appliances, and electronics are fully functional.
70% of the properties sold by our agency go into our Vacation Rental Program. Therefore combining both jobs makes sense, as Gregory can then assure the newly constructed, or newly renovated property is ready to quickly move into our Property Management Department.
Our owner clients (and tenants) adore Gregory, with credit of numerous impressive reviews. His responsibilities require him to be on call nearly 24/7 so that he can meet the various needs of our clients from around the world. However, even while balancing his work and family life, Gregory receives daily compliments for his kind, prompt, professional and calm approach in all situations.
Anzhelika Heijnemann (Gribova)
Sales Advisor, Residency Consultant
(English, Spanish, Russian, some French)
Office: 1-809-362-7935 (Mon- Fri. 9 am - 5pm, Sat. 9am - 1pm)
Cell: 1-809-704-4749 or WhatsApp me
Anzhelika Heijnemann (Gribova) is originally from Belarus. After finishing her University studies and obtaining the degree in "Social Studies and Journalism", she accepted an offer to move to Caribbean and start a career in the tourism and Hospitality Industry. Due to the traveling nature of the position, Anzhelika lived and worked in several important tourist destinations such as Cancun, Mexico, Costa Rica, and Thailand, before finally settling down in the touristic area of Bávaro, Punta Cana where she has been living and working since 2006,
Various stages of the impressive growth and development of the East Coast have been witnessed first-hand by Anzhelika; from her memory of a relatively small fishing community with a small number of foreign visitors, to its expansive growth today, boasting as one of the main touristic places worldwide.
Anzhelika is a Top Producer of successful real estate transacations with our Agency. She has years of experience in helping new-comers find their dream place to call a home in this tropical paradise. For several years, she has been instrumental in organizing numerous vacation and business tours for expats to explore key points around the entire island.
Her background in Real Estate Sales and Rentals is a great asset to our Agency, as well as her bonus experience in Residency procurement on behalf of her clients. Her years’ experience as a Hospitality Manager, and her ability to communicate well in English, Spanish, French and Russian, make her a great addition to our team of professionals. Her patience, attention to details, and her pleasant and welcoming personality, truly reflect the island’s beautiful, carefree and hospitable spirit.
Whether you’re looking for fun, stress-free vacation, a winter getaway, a part-time home, or if you’re looking for a permanent home, Anzhelika experience in the Real Estate Industry, combined with her deep knowledge of this favored Caribbean Destination have been priceless for her numerous expat clients from all over the world.
In her free time, Anzhelika enjoys long walks on the beach, scuba diving, and organizing tours, so others can also discover new and amazing places around this big beautiful island of the Dominican Republic.
Outside Real Estate Sales Support and Translator
(English, Spanish, Italian, German and some French)
Please ask for my email and phone no.
Cristina Violini is Italian born, she studied commercial languages at the "Università degli Studi di Macerata" as a Foreign Language Correspondent . (English, Spanish, Italian, German, and a Little French.
She left Italy in 2001 and worked as an Operations and Contracting Manager in the Dominican Republic and Spain (Palma de Mallorca); then as Sales Manager for 7 years in a large Spanish Hotel Chain in Vienna. Cristina additionally lived and worked in Austria and Germany for almost 10 non- consecutive years. Cristina other work experience have been as A Project Manager, an Administrative Assistant in a travel agency, even in a car rental company in Malaga. The majority of her work experience has been, in one way another, related to Customer Service, Sales and Trade.
Cristina expanded her work experience in Project Management here in the Dominican Republic while assisting and supervising staff, and in the collaboration with other Administrative Assistants from different real estate agencies here in Bavaro / Punta Cana; having constant interaction with real estate sales agents, Sellers, and Prospective Buyers. Providing the neccessary services required to execute a successul real estate transaction. She values her extenisve experience in advising customers, negotiation, and finalizing sales contracts, Cristina has a keen ability to adapt to professional and business environments, always maintining a good business sense.
Cristina Works well independently and with a team. She is not afraid to make decisions or work under pressure, and thrives well during challenges. Being very responsable and organized is very important to her, as it is our Agency. Cristina is very precise, efficient, self-motivated, and creative (can think outside the box). Her communication skills are extremely valuable in the multi-national expat área!
Cristina is professionally sociable and able to make connections with people from all cultures. She is very interested in learning about different cultures. Cristina’s combined work experience have given her strong organization and precision skills and the open-mindedness to adapt to the typical Latin culture as well :)
Cristina loves working with people in making their dreams a reality. She is particularly excited about her role as an ongoing collaborator with our agency. Her language skills, experience, appreciation for all cultures, and her prompt responses are much appreciated by all.
Dominga Montano Labasta
1-809-362-7935 / Office (9am - 5pm - Mon. - Fri. / Saturday 9am - 1pm)
1-829-862-7871 (cell) / or WhatsApp me
Dominga only speaks Spanish. If English is preferred, please call the Office during office hours
Dominga Dominga was born in the capital of Santo Domingo in the late seventies, where her mother still lives and works. For several years she has lived in the city of Veron, located approximately 20 minutes drive from Bavaro.
Dominiga is happily married to Javier. They have 1 son together whose name is Ismael. Dominga's biological father passed away when Dominga was only 10 years old, so she is very close to her mother and siblings. She has 3 biological siblings, and 6 step siblings.
Dominga serves as our Housekeeping Supervisor. She comes to Reliable Realty with over 35 years cleaning for various companies. However, she now solely cleans for Reliable Realty and our clients.
Dominga understands the importance of cleanliness, organization, and décor pleasing to the eye. She possesses the experience and trustworthy character essential to our Agency and has received many positive reviews about her thorough cleaning services.
Dominga says, although her family does not read or write well, they are all hard-working, Dominga is no exception. She has worked since she was a child, primarily in housekeeping, but she also continues to care for other children and the elderly when she is not cleaning/ working.
Dominga describes herself as a very responsible person, who is somewhat shy with new people. She is motivated when others need her but does not like being taken advantage of. However, she is very non-confrontational and prefers to keep a distance from people who do not appreciate her assistance.
Dominga Dominga loves dogs, and together with her family they care for 4 loving dogs. She enjoys going to the movies (cinema), decorating homes, camping with her family, and going to church. She respects other people’s religion’s who worship the same God, even if they worship Him differently.
She really loves cooking, and the food of her country; rice, beans, various meats, fried salami, soncocho, asopau beans, sweet guandules cooked and flavored with coconut milk, etc.
NOTE: Dishes in the Dominican Republic are a fascinating blend of its multiple cultures from African, Taino, and European cultures with influences from immigrants who settled in the DR from the Middle East, Asia, and the Mediterranean. This has led to significant contributions to the gastronomy (culinary) styles.
The most popular Dominican meal is called “La Bandera” and means “THE FLAG”. It consists of rice, beans, meat, salad with avocado, and sometimes a side of tostones which are fried sweet plantains (banana’s). This popular plate is eaten most every day, and Dominican’s never tire of it.
Dominga hard work, and going the extra mile without complaining, is an asset to Reliable Realty. Our valued owners and their vacationing tenants appreciate the extra work and care she puts into making, and keeping the properties we manage clean and organized. We are so pleased, as excellent cleaning and strong moral character is vital to our Property Management services and reputation.