Punta Cana- Bavaro Real Estate, Vacation Rentals & Property Management 
Maria Williams Plaza Artistica 2-2
Av. Alemania
El Cortectio
Bavaro - Punta Cana, LA 23000
Cell: 1-829-274-1637
Other:
Work Phone: 1-809-362-7935
Email Maria

Meet Our Team


 

 

Maria Williams
Broker/ Owner/  Consultant

Real Estate License (U.S.) since 2005.  Specializing in Real Estate Law, with special certifications as a Duel Agent, CMA's, and understanding and predicting the fluctuations and Market Trends in Bavaro/ Punta Cana

maria@reliablerealtydr.com

1-829-274-1637 / or WhatsApp me

Maria Williams is originally from Michigan, has been a U.S. licensed REALTOR since 2005, and has lived in Punta Cana since 2008.

You may have seen Maria or Todd featured on HGTV Caribbean Life episodes.  6 episodes to date. 

Maria is in good standing with the U.S. National Association of Realtors (NAR), and is a member of the National Association of Professional Women (NAPW).

She maintains a continued affiliation with Century 21 in West Michigan, and is a member of the AEI Real Estate Association in the Dominican Republic.  Maria holds an international marketing degree along with over 40 years combined experience in sales, marketing, customer service, project management, small business ownership and various certifications in Real Estate. 

Maria’s primary clients (both sellers and buyers) are English speaking from the United States, Canada, the U.K. and various parts of Europe. 

Maria is the proud mother of two married and successful children, and eight beautiful and talented grandchildren. She cherishes her visits to the U.S., catching up with her family and friends.

Maria enjoys travel, art, writing, photography, golf, and various water sports including swimming, boating, and scuba diving.

ESTV, PUNTA CANA TV; and HGTV CARIBBEAN LIFE (6 episodes thus far) - MISSED THESE SHOWS?  ORDER THEM ON AMAZON (only $2.99)

Featured Broker on:  International Real Estate Listings (IREL) podcast about real estate in Punta Cana. (February 2014); 

SEE ALL OUR INTERNATIONAL MEDIA REGOGNITION + OUR FUN, SAFE HGTV NEIBHORHOOD VIDEOS: 

Maria has extensive Property and Project Management experience, and has received various project management and customer service awards, She was a former District Manager for Pacific Intercultural Exchange, and has extensive experience in tradeshow and event planning.  Maria formerly owned an Art Gallery / Art School in Michigan, and was an Honorary Chairperson for the National Congressional Committee.  Maria is a proud U.S Army Veteran.

Maria's "Claim to Fame"

While serving in the U.S. Army as a squad leader in South Korea, Maria was selected to meet with former president Jimmy Carter in 1980. During breakfast, Maria suggested that service men and women be allowed to wear tennis shoes instead of uncomfortable standardized military leather boots during extensive training. This suggestion was implemented throughout most U.S. bases and several bases abroad, and has since led to more consideration in the customization of breathable military footwear, hence increasing performance, and reducing painful orthopedic conditions.

In 2017 Maria was involved in a serious car accident, requiring 8 surgeries (internal and external injuries) in just over 1 year, combatting several near death experiences, undergoing nearly 2 years of painful therapy (new knees, reconstructive shoulder, etc).   With the Grace of God, Maria learned to walk again and regain the use, strength and mobility in her right arm, and hand.  Maria feels so blessed to be alive, and credits the amazing doctors, nurses in both the Dominican Republic, and the U.S., and is especially gratefulness to her daugher's family, and later, her son's family for their love, care, patience and sacrifies made during her long and painful road to near recovery today.

Her survival and rapid recovery is truely a miracle!  Maria thanks God, her supportive and caring adult children, and the countless messages of prayers, encouragement, motivation and love from her friends, extended family, her devoted Domincan families and expat friends here, and her numerous property owners (she considers her friends for life).  During this recovery time, Maria's father, her inspiration as to who she is, passed away.  Maria adopted her fathers' aphorism (idiom) about Life "Where There's a Will There's a Way". Her anthem carried into her personal and professional life today.   

 

 

Todd Williams 
Co-Owner/ Property Manager/ Reliable Property Management
todd@reliablerealtydr.com

SEE OUR VACATION RENTALS

1-829-754-7259 / or WhatsApp me

Todd Williams has lived in Punta Cana since 2008 and together with his partner Maria, they are the creators and pioneers of the short-term vacation rental concept and vacation rental explosion in Bavaro (Punta Cana); and the industry leaders in FULL SERVICE Property Management and Vacation Rental Booking Services in the area.

Todd ensures that our Property Management and Vacation Rental Services are done with excellence, regularly exceeding the high standards of our primairly North American clients.

Reliable Property Management offers the most affordable, legal, and most comprehensive Management/ Vacation Rental Services to property owners in the entire area, with no hidden fees.

Todd and his team now service nearly 60 exceptional properties.  Todd personally oversees the daily scheduling and coordination of all property management maintence and repairs, airport transfer schedules and cleaning rotations, to name a few.  Todd also oversees all (income/ expense) accounting records and statements for our Agency and for all our Owner Clients. During high season it is not uncommon for Todd to respond to an average of 40-50 rental inquiries weekly. All this is a true testimony to Todd and his team’s dedication, ethics and excellent reputation. Todd is a very busy guy!

Under Todd's leadership, Reliable Property Management was the first in the area to be contacted by HomeAway, has achieved the Trip Advisor Excellence AwardAdditionally, Reliable Property Management has been featured in the The Edmonton Journal (May 2010) and The Winnipeg Free Press (August 2010).

Todd has over 27 years combined property management, maintence, and supervisory experience in the U.S. and in Punta Cana (Bavaro).  Other skills and experiences:

  • Certified U.S. Repair Technician
  • Over 30 years of mechanical, electrical, and plumbing experience 
  • Experienced in swimming pool pump, plumbing and repair 
  • Utilizes cost effective repair and restoration approaches 
  • Uses of state of the art property management/ landlord accounting software programs
  • ​Former tool and die Operations Manager with a U.S. company for over 20 years
  • HGTV Caribbean Life 2018 Host
  • Many years of experience in owning and managing his own investment income properties in Michigan\

 

Todd is quick to respond... although he attends to ongoing emails, texts, and phone calls day and night.  He is a straight shooter, and is passionate about demonstrating prinicpalites and ethics, expecting the same from all those he works with.  Email is initially preferred please.


         
                Scarlen Martínez                     

                Administrative Office Assistant / Sales Support / Customer Service (English & Spanish); Project Management Assistant & Excursión Booking Coordinator

scarlen@reliablerealtydr.com

Office: 1-809-362-7935 (Mon- Fri. 9 am - 5pm, Sat. 9am - 1pm)

Cell:  1-809-403-6870  or WhatsApp me

Scarlen Martinez  is Dominican born, originally from Higüey, (in the Province of La Altagracia), located approximately a 25 minute drive from the Bavaro/ Punta Cana touristic area.

Scarlen is the mother of 5 children from ages 17-8.  currently pursuing her career in accounting. 2 of 5 children live with her and her partner.  One son loves baseball and is an exceptionally good player, the other son follows after his father, with a love and stong aptitude in mechanics.

Scarlen's eduation is predominantly in Accounting, which she is currently studying for her Master's. Her college education consist of: Infotep 2020- 2021 studies in both Concierge and Hotel Reception; The University of Santo Domingo 2010, with a Bachelor's in Accounting and Studies in "English by immersion; Compu Estrella Abreu 2007, studies in Recruitment and staff selection;  The University of Cenapec 2004, with a Bachelor's in Autonomous; Other courses in Sales Teamwork and decision making.

Scarlen says her position as our Administrative Office Assistant, allows her to apply her life experiences and knowledge to assist in various areas of our Agency while allowing her to further develop her skills professionally per the variety of assigned functions. 

Scarlen has primarily worked at the Punta Cana airport in Customer Services. Most of her former job experiences have been in the tourism sector, providing her with an array of experiences.  i.e. The Hard Rock Casino Punta Cana, a Cashier Assistant and Passenger Services with AirGroup, a Credit and Collections Assistant with ConcreMax, and even as a Shopping and Sales Assistant with Cucù muebles (furniture).

Scarlen enjoys learning new skills.  She is very responsible and trustworthy, a great listener, and detail oriented.  All essential qualities she has demonstrated with all her current, and former co-workers and clients through the years.

Her proficiency in English is very good.  Her professional demeanor and the beneficial Spanish language are essential in assisting our primarily English-speaking clients who speak little or no Spanish; extremely helpful in keeping us well informed with our various Spanish speaking associates, contractors, Developers, and Professionals whom we all work with on a daily basis. 

Scarlen's calm and helpful demeanor, her great listening skills, combined with her sound education, various work and life experiences and her "sponge-like" desire to always learn more, are the perfect combination of qualities for our busy, constantly changing, and time sensitive FULL-SERVICE Real Estate/ Property Management Business.

Scarlen looks forward to meeting and assisting all our valuable Property Owners, Prospective Buyers, and our new and repeat Vacationing tenants.VERY SOON! 

 

 

Gregory Perez 
Property & Project Management Supervisor / 24/7 Emergency contact
gregory@reliablerealtydr.com

1-809-860-0040 / or Whatsapp me

 

Gregory Perez is Dominicaborn and speaks fluent Spanish, Dutch and English. At the age of nine Gregory moved to Holland (Europa) with his mother for a better life. While in Europa, Gregory studied Philosophy and also held a part time job as a car-painter while attending college. “This education, combined with my work experiences, changed my life into becoming a more mature man,” says Gregory.

In 2006, as part of the human rights movement in the DR, Gregory worked for a public school for four years, primarily as a teacher. During that time he amassed valuable skills while participating in many educational activities including various workshops, conferences, teamwork courses, and leadership training.

Gregory is a loving and hardworking husband and the proud father of 2 young children who reside here with him.  His primary job as the Property Management Supervisor, is to assist Todd (the co-founder and Property Manager) as the "feet on the ground" person, thus assuring various property and project management work orders are immediately attended to.Personal hands on customer service is in high demand for the over 2000 vacationers and owners the Agency services annually, especially during high season (Dec. - April) when there can easily be 12 or more check-in and check-outs in one single day.

Gregory's has been with Reliable Property Management since 2012.  His role as Property Management Supervisor varies every day - from the personal and professional client check in and check out duties, attending to small repairs himself, coordinating the cleaning and transportation staff and schedule, attending to the ongoing inventory management needs, Owners annual inspection and maintenience reports, and assisting with prompt utility and HOA bill payments. 

Gregory also assist with our Project Management team in immediately attending to vacation rental guest (or visiting owners) request for minor repairs (i.e. A/C, televisions, hot water heaters, appliances, etc.).  He also helps new owners in establishing electricity services, cable TV and internet.  His ability to speak, read, and write both Spanish and English is essential for this position.

All our owner clients adore Gregory, with credit of numerous impressive reviews.  His responsibilities require him to be on call nearly 24/7 so that he can meet the many needs of our clients from around the world. However, even while balancing his work and family life, Gregory receives daily compliments for his kind, prompt, professional and calm approach in all situations. 

 

 

 

Lissette Castrellon

Real Estate Advisor/ Consultant
lissettec@reliablerealtydr.com

1-809-901-5250 or WhatsApp me


Lissette Castrellon was born in Panama and raised in Dominican Republic.  Her Dominican Mom brought her to this country at the age of two.  She has resided in Bavaro since 2017. 

Lissette has an older brother who lives in Puerto Rico and 2 other sisters from her Panamanian Dad.  One who lives in Panama, and the other resides in New York.

Interestingly, Lissette’s personal goal is to learn about a different country each year; especially the country’s history, culture, music, dance styles, lifestyles, and architectural designs.

Lissette loves dogs and sports.  She notably excels in basketball. On her free time she enjoys music and dancing (especially Bachata and Reggaetón).  She also looks forward to going to the beach, writing, drawing, dining out, and trying new cuisines.  Lissette revels in “learning something about everything”, which is evident in her ability to learn new and challenging skill sets promptly and with eagerness.

Lissette attended UNIBE (University) in Santo Domingo, and has extended her studies part-time into Real Estate law at UAPA (university).  Once completed, she will bring yet another added benefit to our growing Real Estate Agency.

Lissette brings an array of experience to Reliable Realty; Most recently as the Hospitality Manager for a Vacation Rental Company (beach condos), a Sales Assistant for a large New-Construction Real Estate project in Downtown Punta Cana (Bavaro).

In 2017-2018 Lissette served as the Project Manager/ Client liaison for Reliable Realty, assisting with our purchasing clients new condo construction progress, as well as repairs and renovations for existing properties we manage. Prior to 2017, she was a Team Manager for an American call center in the DR for 7 years.

Lissette possesses an array of skills and experiences specific to the Real Estate industry and vital to our team and Agencies success; Sales, Customer Service, Project and Property Management.

Some of Lissette’s observed strengths are her determination, dedication, motivation and her willingness to learn new skills; exemplified by her proficiency in the English language, which Lissette learned primarily on her own.  Although she has taken additional English courses to learn the proper grammar rules.

Lissette says, “I want to do the best job possible in all I pursue, making a career in this vibrant Caribbean Real Estate/ Project & Property Management Industry”. 

Rest assured, with Lissette’s organized, and determined character combined with her knowledge of this hot booming area, her understanding of the Dominican and North American cultures and her well-rounded experiences in this entire industry; anyone seeking a knowledgeable, dedicated and honest Agent will not be disappointed.

 

 

Oscar Guerlin
Real Estate / Commercial Advisor

oscar@reliablerealtydr.com

1-829-350-6305 or WhatsApp me

Oscar Guerlin is originally from Haiti.  During his childhood and youth, he lived in Jamaica, then in Freeport, Bahamas.  Oscar has 4 brothers and 3 sisters, all living in the mountains of Fort Jacques, near Port-au-Prince, Haiti.  Oscar attended Kiskeya International University in Port-au-Prince for 4 years, studying Administrative Management.

Oscar’s has a variety of skill sets and interests, which helps him relate well to many people from all over the world.  He loves to travel, read, write, and draw.  He enjoys trying new cuisines and listening to Reggae, opera, and classical music, especially when he is working.  He loves dogs and sports.  Being of tall stature, he excels in basketball.  His personal goals are to learn about different countries, especially the history, cultures, music, dance and lifestyles.  He also has a special interest in Architectural Designs.

Oscar revels in constantly “learning something about everything” which is evident in his ability to learn new and challenging skill sets quickly, and with great eagerness.

As the owner of “OLA” (Oscar’s Languages Academy), Oscar carries his experience and knowledge to others as a Professor of Languages, which he does part-time, teaching French, English and Spanish to a variety of international expats, and locals who live here. These are the top 3 languages spoken in our friendly Beach-towns of Bavaro/ Punta Cana.  His teaching focus is to help improve on their acclimation to new cultures and lifestyles, so they can excel in their primarily tourism jobs here.

Oscar came to Reliable Realty with 3 years’ experience as a Freelance Real Estate Agent in Bavaro and Punta Cana; with added experience in Project and Property Management. Much needed skills for our Full Service Real Estate-Project & Property Management Agency.  It is extremely beneficial Oscar knows the area well. His proficiency in the English, Spanish and French languages makes him a great asset to the Reliable Realty team and to our array of service providers and customers from all over the world.

Oscar provides outstanding customer service etiquette.  He is hardworking, organized, self-disciplined, determined, motivated, and has the willingness to learn new skills. i.e. When asked to research vacant land or properties of interest, Oscar does not hesitate to do the footwork and research, making the necessary calls to bring in new listings.  Since we do not have the MLS here, all this research is physical.

As the Broker, and with 17 years of real estate experience, I have learned the best Real Estate Agents must be self-motivated and great Advisors offering an array of well-rounded experiences.

At half my age, It amazes me how much Oscar knows about so many topics, including his knowledge about this ever-changing, hot booming real estate market.  All while understanding how the Dominican, North American and European needs, cultures and lifestyles drive this market.  I am sure Oscar will be a Vibrant Super Star as your “Caribbean Real Estate Advisor”.  I am hopeful Reliable Realty SRL will become Oscar’s “Final Frontier Career”

 

 

Bricelda “Cielo” Guzman
Housekeeping Supervisor
cielo@reliablerealtydr.com 

1-809-352-3255 (cell)​ or WhatsApp me

Ceilo Guzman is Dominican born, originally from Santiago. However, for  several years she has lived primarily in the Bavaro (Punta Cana) beach-town areas.

Ceilo’s is our Housekeeping Supervisor and Decorative Stager. She has been cleaning and staging condos with Reliable Realty since 2013, originally as an outside contractor.  However, our inventory of Vacation Rental properties grew, and so did the vacation rental demand, resulting with Ceilo needing to secure additional cleaning help.  During high season (Nov. – April), it’s not uncommon for Ceilo to turn (or have cleaned) 8-10 properties in 1 single day, based on our back-to-back vacation rental bookings specific check in times.   

 As needed, In late 2018, our agency decided to bring Ceilo to our Agency exclusively and fulltime as our Housekeeping Supervisor; personally cleaning and managing other cleaners. 

Ceilo and her husband Daniel have 3 young children.  In their spare time, they also own and operate a small 2nd hand clothing store near Macao. Ceilo has very good taste in design, and colors.  The clothing she selects are of higher quality, beautiful and very affordable!  Ceilo occasionally engages her “eye for color and design” in staging (decorating) our newly purchased condos entering our vacation rental program, just prior to our professional photo shoots.

While working and raising 2 small children, Ceilo studied Business Administration, Law, and English. However, due to her busy schedule and growing young family, she has not yet finished her studies.  This is her goal in the future.

 

 


Lexie Wilcox
OUTSIDE SERVICE PROVIDER - Various Services

Professional Photographer, Area Tour Guide (see link below), Area Consultant, Property Inventories, Wedding Coordinator/ Officiant, and Referring Real Estate Collaborator 

grammielexie@gmail.com
1-829-919-7269 

Lexie Wilcox is from an island on the east coast of Canada, she now lives in Bavaro full time; recently assisting in the building her dream home, now finished and located in Macao (near the beach).

Lexie is the oldest of 10 siblings.  She has 4 grown children of her own in Canada, 2 daughters, 2 sons, and five beautiful grandchildren. 

A well-known icon here with the locals, expats and annual (vacation rental) tourists. Lexie is always exploring the area on her red 4-wheeler, discovering new businesses, events, quaint local shops and the best deals to be had.  She often brings her adorable small Russian Terrier dog named "Riley", who loves the fresh air 4-wheeler trips.

Lexie's bubbly personality and deep knowledge of this growing area, makes her Ideal for 2 services she provides to Reliable Realty as an Outside Service Provider:

Since 2013, Lexie is Reliable Realty’s PRIMARY PHOTOGRAPHER providing numerous and beautiful Professional Photography of new property listings, and new Vacation Rental property options.

Lexie uses the expensive indoor and outdoor professional camera's to capture the colors and perifial view of both interior and exterior photos... the way your eye sees them.  She spends hours editing each photo to assure the right colors, angles, and clarity.  All with prompt delivery of the finest quality of photos we have ever seen in the entire area.  Her prices are very reasonable considering the amount of time and work she provides.

Other Custom Photography Services: 

  • Updated home photos (interior/exterior) for increased FOR SALE or FOR RENT attention and exposure
  • Cherished memory photos of your vacation in Punta Cana (Bavaro)
  • Wedding Photos or special events held in Punta Cana (Bavaro)
  • Unique and professional photos of the area, your family, friends, or pets
  • Exceptional stock photos for purchase for work projects, websites, FaceBook, or specific area photos.  Ask about her amazing portfolio.
  • Custom photography shoots tailored to your personal, business, work projects, websites, social media or specific neighborhood area amenity photos. 

 

Additionally, Lexie provides assistance with the INVENTORY required for the sales process of a furnished Resale property.

Lexie also provides a unique and affordable tour called...  "WALK-A-BOUT" TOUR: This custom tour is an informative area/amenity tour, walking at your pace and showing you where everything is, restaurants, money exchange, grocery stores, bakeries, pharmacy, bars, evening entertainment spots, where to sit and enjoy the beach, salons and spas and more. Lexie provides beneficial navigational and cultural tid-bits from the perspective of an experienced expat who understands and embraces the culture here. So instead of spending frustrating hours or a few days of your vacation, tying to "figure it out", join bubbly, friendly Lexie on her valuable "Walkabout tour" of the area. Walkabout tour is offered for Los Corales OR both Los Corales and Corticito.    Her informative and very affordable "Walkabout tour", will have you feeling like a local right away!  There are 2 Walkabout tour options, plus a special discount for those who using her tour as a platform for Reliable Realty’s "Real Estate assessment Tour".  Please contact Lexie directly for pricing and options.

NOTE:  This is NOT a Real Estate Tour.  For more information specific to the real estate market and opportunities here, please refer to “REAL ESTATE ASSESSMENT TOURS”

If Photography, and quick neighborhood tours are not enough, Lexie is also a “Professional Wedding Officiant”, performing many weddings both on and off the resorts. 

Thinking about having a Wedding on the beach in Punta Cana (Bavaro)?  Ask Lexie or Reliable Realty for more details.

Please Contact Lexie Directly for More Information and Pricing.
Yes, Lexie uses WhatsApp!