Punta Cana - Bavaro Real Estate, Vacation Rentals & Property Management 
Maria Williams Plaza Artistica 2-2
Av. Alemania
El Cortectio
Bavaro - Punta Cana, LA 23000
Cell: 1-829-274-1637
Other:
Work Phone: 1-809-362-7935
Email Maria

Meet Our Team


 

 

Maria Williams
Broker/ Owner/  Consultant

Real Estate License (U.S.) since 2005.  Specializing in Real Estate Law, with special certifications as a Duel Agent, CMA's, and understanding and predicting the fluctuations and Market Trends in Bavaro/ Punta Cana

maria@reliablerealtydr.com

1-829-274-1637 / or WhatsApp me

Maria Williams is originally from Michigan, has been a U.S. licensed REALTOR since 2005, and has lived in Punta Cana since 2008.

You may have seen Maria or Todd featured on HGTV Caribbean Life episodes.  6 episodes to date. 

Maria is in good standing with the U.S. National Association of Realtors (NAR), and is a member of the National Association of Professional Women (NAPW).

She maintains a continued affiliation with Century 21 in West Michigan, and is a member of the AEI Real Estate Association in the Dominican Republic.  Maria holds an international marketing degree along with over 40 years combined experience in sales, marketing, customer service, project management, small business ownership and various certifications in Real Estate. 

Maria’s primary clients (both sellers and buyers) are English speaking from the United States, Canada, the U.K. and various parts of Europe. 

Maria is the proud mother of two married and successful children, and eight beautiful and talented grandchildren. She cherishes her visits to the U.S., catching up with her family and friends.

Maria enjoys travel, art, writing, photography, golf, and various water sports including swimming, boating, and scuba diving.

ESTV, PUNTA CANA TV; and HGTV CARIBBEAN LIFE (6 episodes thus far) - MISSED THESE SHOWS?  ORDER THEM ON AMAZON (only $2.99)

Featured Broker on:  International Real Estate Listings (IREL) podcast about real estate in Punta Cana. (February 2014); 

SEE ALL OUR INTERNATIONAL MEDIA REGOGNITION + OUR FUN, SAFE HGTV NEIBHORHOOD VIDEOS: 

Maria has extensive Property and Project Management experience, and has received various project management and customer service awards, She was a former District Manager for Pacific Intercultural Exchange, and has extensive experience in tradeshow and event planning.  Maria formerly owned an Art Gallery / Art School in Michigan, and was an Honorary Chairperson for the National Congressional Committee.  Maria is a proud U.S Army Veteran.

Maria's "Claim to Fame"

While serving in the U.S. Army as a squad leader in South Korea, Maria was selected to meet with former president Jimmy Carter in 1980. During breakfast, Maria suggested that service men and women be allowed to wear tennis shoes instead of uncomfortable standardized military leather boots during extensive training. This suggestion was implemented throughout most U.S. bases and several bases abroad, and has since led to more consideration in the customization of breathable military footwear, hence increasing performance, and reducing painful orthopedic conditions.

In 2017 Maria was involved in a serious car accident, requiring 8 surgeries (internal and external injuries) and combatting several near death experiences.  She has undergone years of painful therapy (new knees, reconstructive shoulder, etc).  However, with the Grace of God, Maria learned to walk again and has regained the use, strength and mobility in her right arm, and hand.  Maria feels so blessed to be alive, and credits many; from the amazing doctors, and nurses in both the Dominican Republic, and in the U.S., her numerous family, extended family, friends, and wonderful clients, for their continued prayers and encouragement. Maria is especially grateful to her grown children who cared for her during this painful road to recovery.  Their love, care, patience and sacrifies made to assist their mom will be forever cherished, and never forgotten! "(Thanks Kids and Grandkids)"!

Through this experience, Maria has a new perspective of life, and has adopted her passing fathers' aphorism (idiom) about Life "Where There's a Will There's a Way"

 
 

 

Todd Williams 
Co-Owner/ Property Manager/ Reliable Property Management
todd@reliablerealtydr.com

SEE OUR VACATION RENTALS

1-829-754-7259 / or WhatsApp me

Todd Williams has lived in Punta Cana since 2008 and together with his partner Maria, they are the creators and pioneers of the short-term vacation rental concept and vacation rental explosion in Bavaro (Punta Cana); and the industry leaders in FULL SERVICE Property Management and Vacation Rental Booking Services in the area.

Todd ensures that our Property Management and Vacation Rental Services are done with excellence, regularly exceeding the high standards of our primairly North American clients.

Reliable Property Management offers the most affordable, legal, and most comprehensive Management/ Vacation Rental Services to property owners in the entire area, with no hidden fees.

Todd and his team now service nearly 60 exceptional properties.  Todd personally oversees the daily scheduling and coordination of all property management maintence and repairs, airport transfer schedules and cleaning rotations, to name a few.  Todd also oversees all (income/ expense) accounting records and statements for our Agency and for all our Owner Clients. During high season it is not uncommon for Todd to respond to an average of 40-50 rental inquiries weekly. All this is a true testimony to Todd and his team’s dedication, ethics and excellent reputation. Todd is a very busy guy!

Under Todd's leadership, Reliable Property Management was the first in the area to be contacted by HomeAway, has achieved the Trip Advisor Excellence AwardAdditionally, Reliable Property Management has been featured in the The Edmonton Journal (May 2010) and The Winnipeg Free Press (August 2010).

Todd has over 27 years combined property management, maintence, and supervisory experience in the U.S. and in Punta Cana (Bavaro).  Other skills and experiences:

  • Certified U.S. Repair Technician
  • Over 30 years of mechanical, electrical, and plumbing experience 
  • Experienced in swimming pool pump, plumbing and repair 
  • Utilizes cost effective repair and restoration approaches 
  • Uses of state of the art property management/ landlord accounting software programs
  • ​Former tool and die Operations Manager with a U.S. company for over 20 years
  • HGTV Caribbean Life 2018 Host
  • Many years of experience in owning and managing his own investment income properties in Michigan\

 

Todd is quick to respond by email (please)... while still attending to numerous ongoing emails, texts, and phone calls day and night.  He is a straight shooter, and is passionate about demonstrating prinicpalites and ethics, expecting the same from all those he works with.  Email is initially preferred please.

 


 

 

Jeannie Flores
Administrative Office Assistant, Sales Support, Customer Service, Excursion Booking Specialist
jeannie@reliablerealtydr.com

1- 809-362-7935 / Office

1-829-661-7006 / or WhatsApp me

 

Jeannie was born in Manhattan, NY in the Washington Heights area. Her mother is Dominican born and her Father is Nicaraguan born. Jeannie grew up speaking, reading and writing English and Spanish at home and later learned basic Russian. 

Jeannie studied Economics and Finance in High School and later became a certified Paralegal. Later she worked in NYC as an Administrative Assistant in a Real Estate Firm in Manhattan where she acquired her knowledge of Real Estate and all it’s branches. As a Paralegal, Jeannie worked with different case laws and later began working for the New York City School Construction Authority (NYCSCA). In this government organization, she later acquired her Project Management skills and became a Closing Specialist.

In May 2012, Jeannie moved to Dominican Republic for a new challenge and discovered her niche in the Tourism and Hospitality field. From 2013-2020, she had the privilege of working with several Tour Operators in Bavaro, Punta Cana, with the Sales and MICE departments, receiving clients from various destinations from around the world.  Jeannie was often asked to assist in spoken and written English translation services.

Jeannie explains that she is a people person and loves to work as a team. It brings her joy to help and serve others,  She understands it is best to do what’s in the best interest of others. With Reliable Realty, she looks forward to helping others find their piece of “Paradise” in the Pearl of the Caribbean.

Jeannie's husband is Dominican; a native of Higuey. He has been working in the Hospitality and Tourism field for over 16 years. His knowledge came in handy when helping Jeannie adapt and understand how tourism works in Punta Cana. Jeannie states her other personal blessing is her step-daughter, who is full of life, loves her Dominican culture, and whose beautiful personality makes it easy for Jeannie to love her unconditionally.

On her personal time, Jeannie likes to watch movies and specific TV series. She loves word search puzzles, baking desserts, and going out on Family movie night. She also enjoys driving through a scenic areas, to relax and de-stress.

Having former experiences in working in Real Estate and Construction Management in NYC provides Jeannie with a better understanding of what Reliable Realty’s goal and purposes are, especially when assisting clients in purchasing their dream vacation home. It drives her to provide a better customer services with an ultimate goal of happy clients who are able to enjoy their future investment here in Dominican Republic.

Jeannies future goals are to own her own property, enjoy the beach, as well and to take a dream trip to Europe 😊

 


 

 

Gregory Perez 
Property & Project Management Supervisor / 24/7 Emergency contact
gregory@reliablerealtydr.com

1-809-860-0040 / or Whatsapp me

 

Gregory Perez is Dominicaborn and speaks fluent Spanish, Dutch and English. At the age of nine Gregory moved to Holland (Europa) with his mother for a better life. While in Europa, Gregory studied Philosophy and also held a part time job as a car-painter while attending college. “This education, combined with my work experiences, changed my life into becoming a more mature man,” says Gregory.

In 2006, as part of the human rights movement in the DR, Gregory worked for a public school for four years, primarily as a teacher. During that time he amassed valuable skills while participating in many educational activities including various workshops, conferences, teamwork courses, and leadership training.

Gregory is a loving and hardworking husband and the proud father of 2 young children who reside here with him.  His primary job as the Property Management Supervisor, is to assist Todd (the co-founder and Property Manager) as the "feet on the ground" person, thus assuring various property and project management work orders are immediately attended to.Personal hands on customer service is in high demand for the over 2000 vacationers and owners the Agency services annually, especially during high season (Dec. - April) when there can easily be 12 or more check-in and check-outs in one single day.

Gregory's has been with Reliable Property Management since 2012.  His role as Property Management Supervisor varies every day - from the personal and professional client check in and check out duties, attending to small repairs himself, coordinating the cleaning and transportation staff and schedule, attending to the ongoing inventory management needs, Owners annual inspection and maintenience reports, and assisting with prompt utility and HOA bill payments. 

Gregory also assist with our Project Management team in immediately attending to vacation rental guest (or visiting owners) request for minor repairs (i.e. A/C, televisions, hot water heaters, appliances, etc.).  He also helps new owners in establishing electricity services, cable TV and internet.  His ability to speak, read, and write both Spanish and English is essential for this position.

All our owner clients adore Gregory, with credit of numerous impressive reviews.  His responsibilities require him to be on call nearly 24/7 so that he can meet the many needs of our clients from around the world. However, even while balancing his work and family life, Gregory receives daily compliments for his kind, prompt, professional and calm approach in all situations. 

 


 

Gary Smith
Project Manager

gary@reliablerealtydr.com

1-829-485-4315 or WhatsApp me

Gary Smith was born in Los Mina, Santo Domingo, Dominican Republic.  At the age of 5, Gary moved with his family to Manhattan, NY.  His mother is Dominican born and his Father is African American.  Gary’s first name is really spelled “GUERY” but his American classmates always called him “Gary” and spelled it this way.

Gary was educated in the U.S. so he grew up speaking, reading and writing English and Spanish at home and later learned basic French in school. 

In 2014, Gary returned to Dominican Republic, eventually moving to the touristic Bavaro areas to initially work in the Hotel / Resort industry as Vacation Club Sales Representative, assisting clients from various destinations around the world.  He also traveled to Cuba, Costa Rica and Columbia.

Due to Gary’s fluent English and Spanish, he was often asked to assist in spoken and written English translation needs here.  His U.S. education provided him additional skills in understanding the flow and coordination required for Project Management.  Hence, Gary was able to assist in other types of Hotel / Resort Project Management tasks and needs.   

Gary explains that he is a people person.  He loves to work as a team. It brings him great joy to help and serve others once he understands the scope of the project and the clients’ desires.  He understands it is important to do what’s in the best interest of others. With Reliable Realty, he looks forward to helping others find their “PIECE/ AND PEACE IN PARADISE” here in the DR, on the 2nd largest and BEST Island in the entire Caribbean.

Gary is a single father of three children, Darlene, 15, who lives with her mother in Texas, Sarah, 11, who was born in Santo Domingo and will soon move to the U.S. to be with her mother and her sister, and Dylan, the youngest, age 6, who resides with Gary.

On Gary’s personal time, he likes to visit friends and family who reside here.  He enjoys driving through scenic areas of the country.  This is Gary’s best way to relax and de-stress. Traveling within this beautiful and lush Island also helps him learn more about the rapid growing infrastructure, and all the reasons tourism is so popular in the DR. 

Having former work experiences in the Hotel Industry in Sales, Customer Service, and in Project Management, are the exact combined work experiences needed by Reliable Realty and its array of new and existing owner clients.  Reliable Realty owners often do not speak Spanish and understand how important his job is relating to the other locals here, in finding the best costs and solutions pertaining to their dream vacation home (whether its new construction or renovation/ refresh work).

Client appreciation inspires Gary to provide even better Customer Service and develop his Project Management skills.  Gary’s ultimate work goals are to maintain “happy clients” who, because of his “behind the scenes work and tasks” they can really enjoy their investment properties here in Dominican Republic when they come to visit their tropical home.

Gary’s future goals are to own his own property, spend more time with his kids, more time at the beach, as well and to visiting places in EUROPE and DUBAI

Project Management is the branch within Reliable Realty SRL that many agencies do not service.  This important position encompasses the needs of our clients who purchase new construction, or who desire renovation on an existing property. A Project Manager oversees these tasks, and acts as the “feet on the ground” in assuring their new condo purchase is to their liking, and if they purchased new construction; is finished as close to the estimated dates provided by the Developers/ Builders.  A Project Manager is the liaison (arm) position between the Sales Team and the Property Management Team.  A much-needed position when our primary clients do not speak the language, don’t understand the customs and culture here, and who may not plan on living here right away. 

Gary’s Sales, Customer Service, and Project Management experiences are well balanced in making him a great Team Player and asset to our Agency, and our primarily English speaking clients.


         
               Cristina Violini                     

 Real Estate Sales Advisor

  (English, Spanish, Italian, German and some French) 

cristina@reliablerealtydr.com

Office: 1-809-362-7935 (Mon- Fri. 9 am - 5pm, Sat. 9am - 1pm)

Cell:  1-809-915-9208  or WhatsApp me

 

Cristina Violini is Italian born, she studied commercial languages ​​at the "Università degli Studi di Macerata" as a Foreign Language Correspondent .  (English, Spanish, Italian, German, and  a Little French.

She left Italy in 2001 and worked as an Operations and Contracting Manager in the Dominican Republic and Spain (Palma de Mallorca); then as Sales Manager for 7 years in a large Spanish Hotel Chain in Vienna. Cristina additionally lived and worked in Austria and Germany for almost 10 non- consecutive years.  Cristina other work experience have been as A Project Manager, an Administrative Assistant  in a travel agency, even in a car rental company in Malaga. The majority of her work experience has been, in one way another, related to Customer Service, Sales and Trade.

Cristina expanded her work experience in Project Management here in the Dominican Republic while assisting and supervising staff, and in the collaboration with other Administrative Assistants from different real estate agencies here in Bavaro / Punta Cana; having constant interaction with real estate sales agents, Sellers, and Prospective Buyers. Providing the neccessary services required to execute a successul real estate transaction.  She values her extenisve experience in advising customers, negotiation, and finalizing sales contracts, Cristina has a keen ability to adapt to professional and business environments, always maintining a good business sense.

Cristina Works well independently and with a team.  She is not afraid to make decisions or work under pressure, and thrives well during challenges.  Being very responsable and organized is very important to her, as it is our Agency.  Cristina is very precise, efficient, self-motivated, and creative (can think outside the box).  Her communication skills are extremely valuable in the multi-national expat área!

Cristina is professionally sociable and able to make connections with people from all cultures.  She is very interested in learning about different cultures.  Cristina’s combined work experience have given her strong organization and precision skills and the open-mindedness to adapt to the typical Latin culture as well :)

Cristina loves working with people in making their dreams a reality.  She is particularly excited about her role with RELIABLE REALTY SRL, as it allows her to use her combined Customer Service, travel, Project Management and Sales experiences.  She says she is “especially happy because she can utilize her strong language skills, and her appreciation of different cultures.  She loves speaking to people from all over the world.

 
 

 

Anzhelika Heijnemann (Gribova)

Sales Advisor, Residency Consultant, Excursion Specialist

(English, Spanish, Russian, and some French)

anzhelika@reliablerealtydr.com

Office: 1-809-362-7935 (Mon- Fri. 9 am - 5pm, Sat. 9am - 1pm)

Cell:  1-809-704-4749  or WhatsApp me

 

Anzhelika Heijnemann (Gribova) is originally from Belarus.  After finishing her University studies and obtaining the degree in "Social Studies and Journalism", she accepted an offer to move to Caribbean and start a career in the tourism and Hospitality Industry. Due to the traveling nature of the position, Anzhelika lived and  worked in several important tourist destinations such as Cancun, Mexico, Costa Rica, and Thailand, before finally settling down in the touristic area of Bávaro, Punta Cana where she has been living and working since 2006,

Various stages of the impressive growth and development of the East Coast have been witnessed first-hand by Anzhelika; from her memory of a relatively small fishing community with a small number of foreign visitors,

to its expansive growth today, boasting as one of the main touristic places worldwide.  

Anzhelika has years of experience in helping new-comers find their dream place to call a home in this tropical paradise.  For several years ,she has been instrumental in organizing numerous vacation and business tours for expats to explore key points around the entire island. 

Her background in Real Estate Sales and Rentals is a great asset to our Agency, as well as her bonus experience in Residency procurement on behalf of her clients.  Her years’ experience as a Hospitality Manager, and her ability to communicate well in English, Spanish, French and Russian, make her a great addition to our team of professionals. Her patience, attention to details, and her pleasant and welcoming personality, truly reflect the island’s beautiful, carefree and hospitable spirit.

Whether you’re looking for fun, stress-free vacation, a winter getaway, a part-time home, or if you’re looking for a permanent home, Anzhelika experience in the Real Estate Industry, combined with her deep knowledge of this favored Caribbean Destination have been priceless for her numerous expat clients from all over the world.

In her free time, Anzhelika enjoys long walks on the beach, scuba diving, and organizing tours, so others can also discover new and amazing places around this big beautiful island of the Dominican Republic.

 


 

 

Bricelda “Cielo” Guzman
Housekeeping Supervisor
cielo@reliablerealtydr.com 

1-809-352-3255 (cell)​ or WhatsApp me

Ceilo Guzman is Dominican born, originally from Santiago. However, for  several years she has lived primarily in the Bavaro (Punta Cana) beach-town areas.

Ceilo’s is our Housekeeping Supervisor and Decorative Stager. She has been cleaning and staging condos with Reliable Realty since 2013, originally as an outside contractor.  However, our inventory of Vacation Rental properties grew, and so did the vacation rental demand, resulting with Ceilo needing to secure additional cleaning help.  During high season (Nov. – April), it’s not uncommon for Ceilo to turn (or have cleaned) 8-10 properties in 1 single day, based on our back-to-back vacation rental bookings specific check in times.   

 As needed, In late 2018, our agency decided to bring Ceilo to our Agency exclusively and fulltime as our Housekeeping Supervisor; personally cleaning and managing other cleaners. 

Ceilo and her husband Daniel have 3 young children.  In their spare time, they also own and operate a small 2nd hand clothing store near Macao. Ceilo has very good taste in design, and colors.  The clothing she selects are of higher quality, beautiful and very affordable!  Ceilo occasionally engages her “eye for color and design” in staging (decorating) our newly purchased condos entering our vacation rental program, just prior to our professional photo shoots.

While working and raising 2 small children, Ceilo studied Business Administration, Law, and English. However, due to her busy schedule and growing young family, she has not yet finished her studies.  This is her goal in the future.

 


Lexie Wilcox
OUTSIDE SERVICE PROVIDER - Various Services

Professional Photographer, Area Tour Guide (see link below), Area Consultant, Property Inventories, Wedding Coordinator/ Officiant, and Referring Real Estate Collaborator 

grammielexie@gmail.com
1-829-919-7269 

Lexie Wilcox is from an island on the east coast of Canada, she now lives in Bavaro full time; recently assisting in the building her dream home, now finished and located in Macao (near the beach).

Lexie is the oldest of 10 siblings.  She has 4 grown children of her own in Canada, 2 daughters, 2 sons, and five beautiful grandchildren. 

A well-known icon here with the locals, expats and annual (vacation rental) tourists. Lexie is always exploring the area on her red 4-wheeler, discovering new businesses, events, quaint local shops and the best deals to be had.  She often brings her adorable small Russian Terrier dog named "Riley", who loves the fresh air 4-wheeler trips.

Lexie's bubbly personality and deep knowledge of this growing area, makes her Ideal for 2 services she provides to Reliable Realty as an Outside Service Provider:

Since 2013, Lexie is Reliable Realty’s PRIMARY PHOTOGRAPHER providing numerous and beautiful Professional Photography of new property listings, and new Vacation Rental property options.

Lexie uses the expensive indoor and outdoor professional camera's to capture the colors and perifial view of both interior and exterior photos... the way your eye sees them.  She spends hours editing each photo to assure the right colors, angles, and clarity.  All with prompt delivery of the finest quality of photos we have ever seen in the entire area.  Her prices are very reasonable considering the amount of time and work she provides.

Other Custom Photography Services: 

  • Updated home photos (interior/exterior) for increased FOR SALE or FOR RENT attention and exposure
  • Cherished memory photos of your vacation in Punta Cana (Bavaro)
  • Wedding Photos or special events held in Punta Cana (Bavaro)
  • Unique and professional photos of the area, your family, friends, or pets
  • Exceptional stock photos for purchase for work projects, websites, FaceBook, or specific area photos.  Ask about her amazing portfolio.
  • Custom photography shoots tailored to your personal, business, work projects, websites, social media or specific neighborhood area amenity photos. 

 

Additionally, Lexie provides assistance with the INVENTORY required for the sales process of a furnished Resale property.

Lexie also provides a unique and affordable tour called...  "WALK-A-BOUT" TOUR: This custom tour is an informative area/amenity tour, walking at your pace and showing you where everything is, restaurants, money exchange, grocery stores, bakeries, pharmacy, bars, evening entertainment spots, where to sit and enjoy the beach, salons and spas and more. Lexie provides beneficial navigational and cultural tid-bits from the perspective of an experienced expat who understands and embraces the culture here. So instead of spending frustrating hours or a few days of your vacation, tying to "figure it out", join bubbly, friendly Lexie on her valuable "Walkabout tour" of the area. Walkabout tour is offered for Los Corales OR both Los Corales and Corticito.    Her informative and very affordable "Walkabout tour", will have you feeling like a local right away!  There are 2 Walkabout tour options, plus a special discount for those who using her tour as a platform for Reliable Realty’s "Real Estate assessment Tour".  Please contact Lexie directly for pricing and options.

NOTE:  This is NOT a Real Estate Tour.  For more information specific to the real estate market and opportunities here, please refer to “REAL ESTATE ASSESSMENT TOURS”

If Photography, and quick neighborhood tours are not enough, Lexie is also a “Professional Wedding Officiant”, performing many weddings both on and off the resorts. 

Thinking about having a Wedding on the beach in Punta Cana (Bavaro)?  Ask Lexie or Reliable Realty for more details.

Please Contact Lexie Directly for More Information and Pricing.
Yes, Lexie uses WhatsApp!