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Punta Cana- Bavaro Real Estate, Vacation Rentals & Property Management 
Maria Williams Plaza Artistica 2-2
Av. Alemania
El Cortectio
Bavaro - Punta Cana, LA 23000
Cell: 1-829-274-1637
Work Phone: 1-809-362-7935
Email Maria

Meet Our Team



Maria Williams
Broker/ Owner/  Consultant

Real Estate License (U.S.) Specializing in Law and Market Trends

1-829-274-1637 / or WhatsApp me

Maria Williams is originally from Michigan, has been a U.S. licensed REALTOR since 2005, and has lived in Punta Cana since 2008.

In 2017 Maria was involved in a serious car accident, requiring 8 surgeries (internal and external injuries) in less than 1 year.  3 months initially recouperating in the Dominican Republic, and another 11 months in the U.S., under the loving care of her daugher's family, and later, her son's family.  Several near death experiences, and lots of painful therapy for her new knees, reconstructive shoulder, all required to learn to walk again and regain the use, strength and mobility in her right arm, and hand.  Maria feels so blessed she is now 95% recovered. 

Her survival and rapid recovery is truely a miracle!  Maria thanks God, her supportive and caring adult children, and the countless messages of prayers, encouragement, motivation and love from her friends, extended family, her devoted Domincan families and expat friends here, and her numerous property owners (she considers her friends for life).  During this recovery time, Maria's father, her inspiration as to who she is, passed away.  Maria adopted her fathers' aphorism (idiom) about Life "Where There's a Will There's a Way". Her anthem carried into her personal and professional life today.   

You may have seen Maria or Todd featured on HGTV Caribbean Life episodes.  6 episodes to date. 

Maria is in good standing with the U.S. National Association of Realtors (NAR), and is a member of the National Association of Professional Women (NAPW).

She maintains a continued affiliation with Century 21 in West Michigan, and is a member of the AEI Real Estate Association in the Dominican Republic.  Maria holds an international marketing degree along with over 40 years combined experience in sales, marketing, customer service, project management, small business ownership and Real Estate. 

Maria’s primary clients (both sellers and buyers) are English speaking from the United States, Canada, the U.K. and various parts of Europe. 

Maria is the proud mother of two married and successful children, and eight beautiful and talented grandchildren. She cherishes her visits to the U.S., catching up with her family and friends.

Maria enjoys travel, art, writing, photography, golf, and various water sports including swimming, boating, and scuba diving.


Featured Broker on:  International Real Estate Listings (IREL) podcast about real estate in Punta Cana. (February 2014); 


Maria has extensive Property and Project Management experience, and has received various project management and customer service awards, She was a former District Manager for Pacific Intercultural Exchange, and has extensive experience in tradeshow and event planning.  Maria formerly owned an Art Gallery / Art School in Michigan, and was an Honorary Chairperson for the National Congressional Committee.  Maria is a proud U.S Army Veteran.

Maria's "Claim to Fame"

While serving in the U.S. Army as a squad leader in South Korea, Maria was selected to meet with former president Jimmy Carter in 1980. During breakfast, Maria suggested that service men and women be allowed to wear tennis shoes instead of uncomfortable standardized military leather boots during extensive training. This suggestion was implemented throughout most U.S. bases and several bases abroad, and has since led to more consideration in the customization of breathable military footwear, hence increasing performance, and reducing painful orthopedic conditions.



Todd Williams 
Co-Owner/ Property Manager/ Reliable Property Management


1-829-754-7259 / or WhatsApp me

Todd Williams has lived in Punta Cana since 2008 and together with his partner Maria, they are the creators and pioneers of the short-term vacation rental concept and vacation rental explosion in Bavaro (Punta Cana); and the industry leaders in FULL SERVICE Property Management and Vacation Rental Booking Services in the area.

Todd ensures that our Property Management and Vacation Rental Services are done with excellence, regularly exceeding the high standards of our primairly North American clients.

Reliable Property Management offers the most affordable, legal, and most comprehensive Management/ Vacation Rental Services to property owners in the entire area, with no hidden fees.

Todd and his team now service nearly 60 exceptional properties.  Todd personally oversees the daily scheduling and coordination of all property management maintence and repairs, airport transfer schedules and cleaning rotations, to name a few.  Todd also oversees all (income/ expense) accounting records and statements for our Agency and for all our Owner Clients. During high season it is not uncommon for Todd to respond to an average of 40-50 rental inquiries weekly. All this is a true testimony to Todd and his team’s dedication, ethics and excellent reputation. Todd is a very busy guy!

Under Todd's leadership, Reliable Property Management was the first in the area to be contacted by HomeAway, has achieved the Trip Advisor Excellence AwardAdditionally, Reliable Property Management has been featured in the The Edmonton Journal (May 2010) and The Winnipeg Free Press (August 2010).

Todd has over 27 years combined property management, maintence, and supervisory experience in the U.S. and in Punta Cana (Bavaro).  Other skills and experiences:

  • Certified U.S. Repair Technician
  • Over 30 years of mechanical, electrical, and plumbing experience 
  • Experienced in swimming pool pump, plumbing and repair 
  • Utilizes cost effective repair and restoration approaches 
  • Uses of state of the art property management/ landlord accounting software programs
  • ​Former tool and die Operations Manager with a U.S. company for over 20 years
  • HGTV Caribbean Life 2018 Host
  • Many years of experience in owning and managing his own investment income properties in Michigan\


Todd is quick to respond... although he attends to ongoing emails, texts, and phone calls day and night.  He is a straight shooter, and is passionate about demonstrating prinicpalites and ethics, expecting the same from all those he works with.  Email is initially preferred please.

Darling Castro                     

Administrative Office Assistant / Sales & Marketing Support / Customer Service (English & Spanish)

Project Management Assistant & Excursión Booking Coordinator


1-829-248-8810 or WhatsApp me


Darling is Dominican born, originally from Higüey, (in the Province of La Altagracia), located approximately a 25 minute drive from the Bavaro/ Punta Cana touristic area.

Darling’s goal for a new position is to pursue her career in marketing,

Her Marketing Degree is from the Universidad Catolica Del Este (Catholic University East) in Santo Domingo, certifications in Technical Studies, and English courses at the “Instituto de Formation y Orientation” (CEFO) in Higüey.


Darling has worked in the Bavaro, Punta Cana areas since she 19 years old (since 2001); meaning her work experience is impressive:  For 2 years she worked as the Supervisor for IberoService (Iberostar Resorts); Supervising various representatives, creating team schedules, organizing supplier meetings, and overseeing the Customer Service Department. A position she maintained well until the Covid-19 pandemic, when, like many other tourist related businesses, her position was eliminated.

Additionally, Darling worked  previously for 7 years with Turismo Caribe Excursions, as an Assistant responsible for Strategic Management, Customer Service and Reservation Bookings.

In her spare time Darling likes to cook, visit the beach and spend time with her mother.

Darling enjoys learning new skills.  She is very responsible, trustworthy, detail oriented, and proactive. Essential qualities she has consistently demonstrated with all her co-workers and clients through the years.

Her proficiency in English is very good.  Her professional demeanor and the beneficial Spanish language are essential in assisting our primarily English-speaking clients who speak little or no Spanish.  Also helpful in keeping us well informed with our various Spanish speaking associates, contractors, Developers, and Professionals, whom we all work with on a daily basis. 

Darling's calm and helpful demeanor, combined with her solid education and employment history and her vast experience in Tourism related Customer Service posiitions, are perfect credentials for this busy, constantly changing, and time sensitive FULL-SERVICE Real Estate/ Property Management Business.

In addition to Sales, Marketing, and Project Management Support, Darling can assist with the continued booking of the top Island tours and excursions.  A common client and owner request and added benefit.

Darling looks forward to meeting and assisting all our valuable Property Owners, Prospective Buyers, and our new and repeat Vacationing tenants.VERY SOON! 



Gregory Perez 
Property & Project Management Supervisor / 24/7 Emergency contact

1-809-860-0040 / or Whatsapp me


Gregory Perez is Dominicaborn and speaks fluent Spanish, Dutch and English. At the age of nine Gregory moved to Holland (Europa) with his mother for a better life. While in Europa, Gregory studied Philosophy and also held a part time job as a car-painter while attending college. “This education, combined with my work experiences, changed my life into becoming a more mature man,” says Gregory.

In 2006, as part of the human rights movement in the DR, Gregory worked for a public school for four years, primarily as a teacher. During that time he amassed valuable skills while participating in many educational activities including various workshops, conferences, teamwork courses, and leadership training.

Gregory is a loving and hardworking husband and the proud father of 2 young children who reside here with him.  His primary job as the Property Management Supervisor, is to assist Todd (the co-founder and Property Manager) as the "feet on the ground" person, thus assuring various property and project management work orders are immediately attended to.Personal hands on customer service is in high demand for the over 2000 vacationers and owners the Agency services annually, especially during high season (Dec. - April) when there can easily be 12 or more check-in and check-outs in one single day.

Gregory's has been with Reliable Property Management since 2012.  His role as Property Management Supervisor varies every day - from the personal and professional client check in and check out duties, attending to small repairs himself, coordinating the cleaning and transportation staff and schedule, attending to the ongoing inventory management needs, Owners annual inspection and maintenience reports, and assisting with prompt utility and HOA bill payments. 

Gregory also assist with our Project Management team in immediately attending to vacation rental guest (or visiting owners) request for minor repairs (i.e. A/C, televisions, hot water heaters, appliances, etc.).  He also helps new owners in establishing electricity services, cable TV and internet.  His ability to speak, read, and write both Spanish and English is essential for this position.

All our owner clients adore Gregory, with credit of numerous impressive reviews.  His responsibilities require him to be on call nearly 24/7 so that he can meet the many needs of our clients from around the world. However, even while balancing his work and family life, Gregory receives daily compliments for his kind, prompt, professional and calm approach in all situations. 


Shereen Samara
Real Estate Advisor/ Master of Law, Advanced Real Estate Licensing (U.K.)

1-809-836-2909 or WhatsApp me

Shereen Samara is originally from London England and first came in 2009 to live in the beautiful and renowned championship golf course residential community of Cocotal, Bavaro (Punta Cana).

Shereen has a Bachelor’s degree in Communications and Master’s Degree in International Law, and an Advanced Real Estate License from the U.K.  She has a wealth of knowledge and experience in the touristic zones of Bavaro and Punta Cana.

Shereen has lived and worked in various worldwide locations including, Spain, Turkey, Hong Kong, Greece and has done humanitarian work in Ghana, West Africa.

In her spare time Shereen loves to spend time with her young son.  She has various creative interests in writing songs, poetry and enjoys taking creative cooking and painting classes.

Shereen says that she looks forward to working with clients from across the world that have an interest in Punta Cana; just as she always has.

We at Reliable Realty are excited to have Shereen aboard as part of our team of experts, living and working in the primary beach-town areas in Punta Cana since 2008. 

Shereen is responsible, enthusiastic, self-motivated and is a great time manager.  All the essential qualities in assuring our prospective buying and selling clients are well attended to in each step of the way in the buying or selling process



Lissette Castrellon

Real Estate Advisor/ Consultant

1-809-901-5250 or WhatsApp me

Lissette Castrellon was born in Panama and raised in Dominican Republic.  Her Dominican Mom brought her to this country at the age of two.  She has resided in Bavaro since 2017. 

Lissette has an older brother who lives in Puerto Rico and 2 other sisters from her Panamanian Dad.  One who lives in Panama, and the other resides in New York.

Interestingly, Lissette’s personal goal is to learn about a different country each year; especially the country’s history, culture, music, dance styles, lifestyles, and architectural designs.

Lissette loves dogs and sports.  She notably excels in basketball. On her free time she enjoys music and dancing (especially Bachata and Reggaetón).  She also looks forward to going to the beach, writing, drawing, dining out, and trying new cuisines.  Lissette revels in “learning something about everything”, which is evident in her ability to learn new and challenging skill sets promptly and with eagerness.

Lissette attended UNIBE (University) in Santo Domingo, and has extended her studies part-time into Real Estate law at UAPA (university).  Once completed, she will bring yet another added benefit to our growing Real Estate Agency.

Lissette brings an array of experience to Reliable Realty; Most recently as the Hospitality Manager for a Vacation Rental Company (beach condos), a Sales Assistant for a large New-Construction Real Estate project in Downtown Punta Cana (Bavaro).

In 2017-2018 Lissette served as the Project Manager/ Client liaison for Reliable Realty, assisting with our purchasing clients new condo construction progress, as well as repairs and renovations for existing properties we manage. Prior to 2017, she was a Team Manager for an American call center in the DR for 7 years.

Lissette possesses an array of skills and experiences specific to the Real Estate industry and vital to our team and Agencies success; Sales, Customer Service, Project and Property Management.

Some of Lissette’s observed strengths are her determination, dedication, motivation and her willingness to learn new skills; exemplified by her proficiency in the English language, which Lissette learned primarily on her own.  Although she has taken additional English courses to learn the proper grammar rules.

Lissette says, “I want to do the best job possible in all I pursue, making a career in this vibrant Caribbean Real Estate/ Project & Property Management Industry”. 

Rest assured, with Lissette’s organized, and determined character combined with her knowledge of this hot booming area, her understanding of the Dominican and North American cultures and her well-rounded experiences in this entire industry; anyone seeking a knowledgeable, dedicated and honest Agent will not be disappointed.



Bricelda “Cielo” Guzman
Housekeeping Supervisor

1-809-352-3255 (cell)​ or WhatsApp me

Ceilo is Dominican born, originally from Santiago. However, for  several years she has lived primarily in the Bavaro (Punta Cana) beach-town areas.

Ceilo’s is our Housekeeping Supervisor and Decorative Stager. She has been cleaning and staging condos with Reliable Realty since 2013, originally as an outside contractor.  However, our inventory of Vacation Rental properties grew, and so did the vacation rental demand, resulting with Ceilo needing to secure additional cleaning help.  During high season (Nov. – April), it’s not uncommon for Ceilo to turn (or have cleaned) 8-10 properties in 1 single day, based on our back-to-back vacation rental bookings specific check in times.   

 As needed, In late 2018, our agency decided to bring Ceilo to our Agency exclusively and fulltime as our Housekeeping Supervisor; personally cleaning and managing other cleaners. 

Ceilo and her husband Daniel have 3 young children.  In their spare time, they also own and operate a small 2nd hand clothing store near Macao. Ceilo has very good taste in design, and colors.  The clothing she selects are of higher quality, beautiful and very affordable!  Ceilo occasionally engages her “eye for color and design” in staging (decorating) our newly purchased condos entering our vacation rental program, just prior to our professional photo shoots.

While working and raising 2 small children, Ceilo studied Business Administration, Law, and English. However, due to her busy schedule and growing young family, she has not yet finished her studies.  This is her goal in the future.



Lexie Wilcox

Professional Photographer, Area Tour Guide (see link below), Area Consultant, Wedding Coordinator/ Officiant, and Referring Real Estate Collaborator 


Lexie Wilcox is from an island on the east coast of Canada, she now lives in Bavaro full time; recently assisting in the building her dream home, now finished and located in Macao (near the beach).

Lexie is the oldest of 10 children.  She has 4 grown children of her own in Canada, 2 daughters, 2 sons and five beautiful grandchildren. 

A well-known icon here with the locals, expats and annual (vacation rental) tourists. Lexie is always exploring the area on her red 4-wheeler, discovering new businesses, events, quaint local shops and the best deals to be had.  She often brings her adorable small Russian Terrier dog named "Riley", who loves the fresh air 4-wheeler trips.

Lexie's bubbly personality and deep knowledge of this growing area, makes her Ideal for 2 services she provides to Reliable Realty as an Outside Service Provider:

Since 2013, Lexie is Reliable Realty’s PRIMARY PHOTOGRAPHER providing numerous and beautiful Professional Photography of new property listings, and new Vacation Rental property options.

Lexie uses the expensive indoor and outdoor professional camera's to capture the colors and perifial view of both interior and exterior photos... the way your eye sees them.  She spends hours editing each photo to assure the right colors, angles, and clarity.  All with prompt delivery of the finest quality of photos we have ever seen in the entire area.  Her prices are very reasonable considering the amount of time and work she provides.

Other Custom Photography Services: 

  • Updated home photos (interior/exterior) for increased FOR SALE or FOR RENT   attention and exposure
  • Cherished memory photos of your vacation in Punta Cana (Bavaro)
  • Wedding Photos or special events held in Punta Cana (Bavaro)
  • Unique and professional photos of the area, your family, friends, or pets
  • Exceptional stock photos for purchase for work projects, websites, FaceBook, or specific area photos.  Ask about her amazing portfolio.
  • Custom photography shoots tailored to your personal, business, work projects, websites, social media or specific neighborhood area amenity photos. 


Additionally, Lexie provides a unique and affordable  "WALK-A-BOUT" TOUR: This custom tour is an informative area/amenity tour, walking at your pace and showing you where everything is, restaurants, money exchange, grocery stores, bakeries, pharmacy, bars, evening entertainment spots, where to sit and enjoy the beach, salons and spas and more. Lexie provides beneficial navigational and cultural tid-bits from the perspective of an experienced expat who understands and embraces the culture here. So instead of spending frustrating hours or a few days of your vacation, tying to "figure it out", join bubbly, friendly Lexie on her valuable "Walkabout tour" of the area. Walkabout tour is offered for Los Corales OR both Los Corales and Corticito.    Her informative and very affordable "Walkabout tour", will have you feeling like a local right away!  There are 2 Walkabout tour options, plus a special discount for those who using her tour as a platform for Reliable Realty’s "Real Estate assessment Tour".  Please contact Lexie directly for pricing and options.

NOTE:  This is NOT a Real Estate Tour.  For more information specific to the real estate market and opportunities here, please refer to “REAL ESTATE ASSESSMENT TOURS”

If Photography, and quick neighborhood tours are not enough, Lexie is also a “Professional Wedding Officiant”, performing many weddings both on and off the resorts. 

Thinking about having a Wedding on the beach in Punta Cana (Bavaro)?  Ask Lexie or Reliable Realty for more details.

Please Contact Lexie Directly for More Information and Pricing.
Yes, Lexie uses WhatsApp!